Q: When will snow removal services be performed?
A: Snow removal will be performed after an accumulation of 5 cm or more. For snowfalls between 3.5-5 cm, services will be rendered at the end of the snow event, at the Contractor’s discretion.
Q: Does the contract include sanding, salting, or de-icing?
A: No, sanding, salting, de-icing, and hand shoveling are not included unless specified and are the Customer's responsibility.
Q: Is salting available for residential driveways?
A: Yes, residential driveway salting is available at an additional per visit cost, dispatched at the Contractor’s discretion.
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Système d'alerte Snow Comm
Q : Comment fonctionne le système d'alerte Snow Comm ? R : Le système d'alerte est utilisé pour le dernier passage du tracteur ou à la discrétion de l'entrepreneur (uniquement entre 8h00 et 20h00). Il n'est pas utilisé pendant les opérations actives ...
Snow Comm Alert System
Q: How does the snow comm alert system work? A: The alert system is used for the final pass of the tractor or at the Contractor's discretion (only between 8:00 AM to 8:00 PM). It is not used during active city operations. Q: How can I participate in ...
Snow Piling and Damage Prevention
Q: Where should snow be piled? A: Snow will be blown from the driveway to any area close by within the same property. The Customer must provide an adequate space for piling snow. *Any damage caused to fences unprotected shrubs/ grass/ borders, ...
General
Q: What areas do you service for snow removal? A: We provide snow removal services to the West Island area of Montreal, including Montreal, Baie-D'Urfe, Beaconsfield, Dorval, Kirkland, Pointe-Claire, Senneville, St. Anne de Bellevue, ...
Contract Terms
Q: When does the snow removal contract start and end? A: The snow removal contract starts on November 1st and ends on April 1st. Q: What happens after April 1st? A: After April 1st, plowing operations will be carried out at the Contractor's ...