Snow Piling and Damage Prevention
Q: Where should snow be piled?
A: Snow will be blown from the driveway to any area close by within the same property. The Customer must provide an adequate space for piling snow.
*Any damage caused to fences unprotected shrubs/ grass/ borders, objects in designated areas are not Contractor's responsibility.
Q: What precautions should be taken to avoid damage?
A: The Customer should ensure no articles or objects are left in or near the designated snow removal area or blowing zone to avoid damage to equipment and hazards.
Related Articles
Snow Removal Operations
Q: When will snow removal services be performed? A: Snow removal will be performed after an accumulation of 5 cm or more. For snowfalls between 3.5-5 cm, services will be rendered at the end of the snow event, at the Contractor’s discretion. Q: Does ...
General
Q: What areas do you service for snow removal? A: We provide snow removal services to the West Island area of Montreal, including Montreal, Baie-D'Urfe, Beaconsfield, Dorval, Kirkland, Pointe-Claire, Senneville, St. Anne de Bellevue, ...
Système d'alerte Snow Comm
Q : Comment fonctionne le système d'alerte Snow Comm ? R : Le système d'alerte est utilisé pour le dernier passage du tracteur ou à la discrétion de l'entrepreneur (uniquement entre 8h00 et 20h00). Il n'est pas utilisé pendant les opérations actives ...
Snow Comm Alert System
Q: How does the snow comm alert system work? A: The alert system is used for the final pass of the tractor or at the Contractor's discretion (only between 8:00 AM to 8:00 PM). It is not used during active city operations. Q: How can I participate in ...
Reporting Issues and Damages
Q: How do I report a snow-clearing or quality issue? A: Issues must be reported to the office within 24 hours after the final pass. A tractor will be dispatched at the Contractor's discretion. Q: When the Contractor is NOT responsible for damages to ...